Fake Bank Representative Attempts to Scam Credit Card Holder

Credit card holders must be extra careful in handing out personal information as there is a new modus operandi involving fake bank representatives aiming to swindle them.

According to a Facebook post by Badette Hermosa de Leon on May 20, her husband, a BPI credit cardholder, received a text message from an unknown number claiming to be representatives of BPI. He was informed that their credit card was “cancelled and blocked” for an upgrade.

Bothered by the message, de Leon’s husband called the number to file a complaint. Through his conversation with an alleged bank representative, de Leon’s husband learned that they knew all their personal information including their address, credit limit, and transactions made.

However, De Leon’s husband became suspicious after hearing an unusual noise in the background, which didn’t seem normal in an office environment. Fearing that the transaction may be a fraud, de Leon  stopped giving details about them.

After their conversation, de Leon’s husband called the hotline of BPI to inform them about the incident.

“They said this is an attempt to copy our card so don’t give any details and DON’T EVER GIVE YOUR CARD TO THEM ESPECIALLY THE LAST 3 DIGITS AT THE BACK OF YOUR CARD,” de Leon wrote.

Two hours after his conversation with the real BPI customer service agent, an alleged fake bank representative came to their house and gave them a letter for the upgrade. In order to make the alleged fake bank representative leave their house,  De Leon’s husband just faked his signature. The couple was informed by the alleged fake bank representative that he will return to give them a new card.

Here’s what the letter they received looked like.

Read the full Facebook post of Badette Hermosa de Leon.

Have you ever been in a similar situation? Please share this story to your family and friends to warn them about this new modus operandi.

Featured image credits to Marvin Germo.