Milk tea customer shares his opinion on the product and gets a negative comment from the staff

• He felt that the milk tea he tasted with the cost of 220 pesos was too pricey because it was just like any regular milk tea
• A person’s taste can be subjective and he might be better suited to cheaper brands
• Comments should be taken positively to improve the products and not to attack customers

Milk tea has maintained its trend that started a few years ago, up until this time. There are lots of milk tea shops everywhere that you can’t even count with all your fingers.

Each shop tries to sell their product in the most unique way in terms of flavors and packaging to attract customers. But then, some could not meet expectations, or to satisfy their customers.

“Sorry, pero sayang pera.” (Sorry, but this is a waste of money.) This was the caption of the picture uploaded on Instagram as Jomar Lloyd Castro Cruz shared his opinion after trying a new milk tea shop in Makati City.

https://www.instagram.com/p/BtIOQ4dHT-d/?utm_source=ig_web_copy_link

He felt that the milk tea he tasted with the cost of 220 pesos was too pricey because it was just like any other regular milk tea he can buy with a cheaper price, so he decided to post it on social media.

His post grabbed the attention of an Instagram user claiming to be a staff of the milk tea shop and started to comment by giving an explanation.

https://www.facebook.com/photo.php?fbid=2624111894271663&set=pcb.2624118934270959&type=3&theater

Accordingly, the product was so pricey because of the packaging and service that they provide but then, at the end of the comment, it went to say that a person’s taste can be subjective and that he might be better suited with cheaper brands.

As a reply, Jomar was so disappointed with the last line of the post. He said that it was offensive to the customer and that the milk tea’s packaging was not worth the price.

He also added that comments should be taken positively to improve the products and not to attack customers, which was replied to by saying “he wasted his money and it’s your loss, not mine.”

https://www.facebook.com/jomarlloyd1993/posts/2624118934270959

Jomar’s Instagram post garnered 88 likes and 81 comments. Many agreed and took sides with Jomar, but then the Instagram user who claimed to be a staff erased all his comments.